Behaviour management practices at Banksia Hill have been inconsistent, inexplicit and ineffective. The problems are exacerbated by the lack of options created through having only one facility.
Staff have been understandably confused and frustrated by the poorly implemented attempt to move Banksia Hill towards trauma informed practice. However, the concept of trauma informed care is sound, and should be pursued. International evidence shows that it offers the best prospects for rehabilitation and community safety.
For a successful shift in practice, Banksia Hill must become a stable and positive environment. Young people need consistent, appropriate responses to their behaviour. Staff need to feel confident, safe and empowered. Given this is not currently happening, the Department will need to establish a clear way forward which focuses on supporting staff.