Recommendation 1: Identify and manage the risks associated with in-cell technology, with the intent to expand the availability of in-cell computer access.
Recommendation 2: Establish a model to determine the appropriate ratio of computers to prison population, which accounts for the needs of the prison cohort, and increase the number of computers where needed.
Recommendation 3: Implement the plan to update digital technology at Banksia Hill.
Recommendation 4: Identify a centralised person/role with responsibility for maintaining, upgrading, and supporting library computers.
Recommendation 5: Develop a Memorandum of Understanding with key legal bodies to ensure electronic legal material can be viewed by people in custody.
Recommendation 6: Implement a whole of department solution to increase video communication for official, social, and inter-prison visits.